Top Dog

Frequently Asked Questions

1) What exactly products does Top Dog make?

Top Dog was founded in 2012 with the aim of producing pet grooming products that offer holistic care to animals. Our innovative products clean and care for the hair and skin of pets combining the benefits of natural ingredients with the use of new innovative technological methods with respect to humans and pets.

2) Where are Top Dog pet cosmetics made?

Our company is entirely Greek! All our products are manufactured exclusively in our headquarters in Chania, Crete. We are proud that we can create, innovate, and dream in a small provincial town and that our products can travel all over the world, making us proud and happy for the well-being and beauty we offer to our fluffy companion pets.

3) Are Top Dog products safe for my pet?

Top Dog pet care products are entirely safe. Our company manufactures hypoallergenic pet care products for dogs, cats, rabbits, and horses. Our products are made with ingredients of natural origin while at the same time they do not contain irritating substances such as parabens, dyes, petroleum byproducts, and alcohol. We perform extensive inspections and testing during and prior to production and before the products are placed on the market to ensure that every Top Dog product is flawless and can give your pet what it promises: Health, wellness, and beauty. Because every pet deserves it! The reasons above are why Top Dog has been awarded for its products!

4) Are Top Dog products only for dogs?

We produce pet products suitable for dogs, cats, rabbits, and horses. Kindly consult the instructions on our product packaging or ask a professional salesperson/pet shop owner/veterinarian/dog groomer in order to find the right product for your pet taking into account his needs.

5) Who is behind Top Dog?

Top Dog is a family-run company made up of a team of experienced and distinguished executives in the fields of chemistry, food technology, cosmetics technology, economics, and business administration. We have an inexhaustible love for pets, a passion for creation and innovation, and an insatiable thirst for knowledge. We are invested in producing products that take care of pets and highlight their natural beauty by offering healthy hair and skin. Years of experimentation and research have made Top Dog a leader in the production of pet dermo-cosmetics.

6) I do not know which product is suitable for my pet. Could I see a complete list?

At Top Dog, you will find a full range of products that can meet every need of your pet’s hair and skin. To find the ideal product for your pet you can consult our website, the instructions on our products’ packaging, or ask a professional salesperson/groomer at the nearest store in your area. However, if you have difficulty deciding, you can contact us, and we will be happy to answer whatever concerns you may have, or you can also consult the complete and up-to-date list of pet care products we offer you!

7) I am a new dog owner. What should I know?

The adoption of a dog is a very serious matter. Acquiring a new pet requires accurate and complete information about its comprehensive care to make sure we can meet all its needs making it a healthy and happy pet. At Top Dog, our team of experts has prepared some basic tips for pet parents regarding the hygiene care and grooming of pets.

8) Where can I buy Top Dog pet care products?

At Top Dog, we produce pet grooming products which we distribute to professional selling points. If you are a pet owner, you can consult our website for the points of sale of our products throughout Greece. You will find us in selected Pet Shop stores, in Veterinary Clinics but also in Specialized Pet Groomers. If you are a professional pet groomer, you can be informed and order from our professional pet care product line by registering in the partner registration form and creating your account.

9) I have questions about the products or how to use them.

All our products have instructions for use on the packaging. You can also find Use instructions on our website. Alternatively, you can contact us and we will be happy to answer any questions!

10) Which coat and skin needs are Top Dog pet grooming products designed for?

Top Dog hypoallergenic shampoos, conditioners, masks, perfumes, dermo-cosmetics, and pet styling products give shine, beauty, and freshness and highlight your pets’ natural beauty in every season. In the full range of Top Dog, you will find pet products for sensitive, irritated, or atopic skin, for the repair of damaged hair, for easy and painless removal of dead hair, for treatment of unpleasant odor, for shine in long and silky hair and many other products depending on the particular needs of your pet’s skin and hair.

11) Do you use natural ingredients?

Yes! All our products, such as perfumes, shampoos, masks, and our entire range, are based on natural ingredients that come from sustainable practices. Our main ingredients are organic aloe and organic Cretan olive oil used in most of our formulas for deep hydration and skincare. In addition, we use natural ingredients derived from trees, plants, and herbs with beneficial properties for the hair, skin, and overall well-being of the pet.

12) What does it mean when you say that Top Dog products are VEGAN, and why is this important?

Top Dog products are Vegan. This means that they do not contain ingredients derived from animals and animals’ byproducts such as animal milk, * beeswax * or honey, collagen, lanolin, or animal keratin.
The safety and effectiveness of our products are dominant and non-negotiable criteria. However, the harmonization of our activities with respect for the environment and all beings on our planet is also a great achievement of which we are very proud!
* Excludes the product “Wound Relief Ointment” which contains beeswax.

13) Is there any guarantee/certification for Top Dog products?

Our company operates according to the ISO 9001: 2015 standard and has received relevant certification from the LRQA organization (formerly LLOYDS). At the same time, it follows the CLP regulation of the European Union that concerns the production of cosmetic products and follows strict safety protocols in the Internal Quality Controls that are carried out for all our products while at the same time each product has its Safety Data Sheet according to the European Regulation. Finally, of the utmost importance are the Microbiological and Chemical tests that are being done in each batch produced and for each product to ensure that you will always have an excellent product in your hands!

14) Why should I choose Top Dog products?

At Top Dog, our policy is to identify the needs of pets and to create products based solely on the specifics of their skin in combination with the requirements of their hair. This holistic care around the hair and skin is what sets our products apart.

At Top Dog, we conduct specialized quality assurance and safety tests of the products we produce for each product batch, while the company operates with ISO 9001: 2015 certification. For more details, you can also refer to question 13. At the same time, we treat each pet as a separate and independent individual with their own needs and not as a generalized member of the breed to which they belong therefore, all our formulas are based on data from veterinary research and data and are not based on general cosmetology techniques concerning the human body.

15) In what other pets can I use Top Dog pet products?

In addition to dogs, selected Top Dog pet products are also suitable for cats (see relevant indication on the package), rabbits but also horses as the hair and skin have similar characteristics. However, you should always consult the instructions of use on our products depending on the pet you have and its needs before buying the product or ask the professional salesperson for guidance regarding the appropriate product.

16) What is the shelf life of Top Dog pet products?

All our products have a shelf life of up to 3 years from the date of production, provided that they have not been opened and stored in a cool and dry place. However, there is a product expiration date when the package has been opened. Specifically, there is a specific icon on our packaging, as shown in the image below, which looks like an open jar of cream, and in it you can see a number that refers to the months that the product is safe for use after opening.
In general, however, all our perfumes are suitable for use up to 6 months from the opening of the package while all our other products up to 12 months.

17) Do you offer other products besides those for the care and grooming of pets?

For over 10 years, Top Dog has been focusing on the production of quality and award-winning pet care and grooming products. While staying focused on pet grooming products, we have also created related home care products for houses that host pets.

18) Why do you use organic aloe and organic olive oil in your products?

Aloe and olive oil are key ingredients in many of our formulas and are used in large percentages to ensure healthy and well-groomed skin and hair. We use organic aloe and olive oil in the purest and most unprocessed form for greater preservation of their active ingredients.

19) Do you do animal testing?

Our main concern and our unnegotiable policy is the health and well-being of pets and the creation of appropriate grooming products that give healthy coats and skin. We always work with respect for pets and all the beautiful creatures of our planet. Naturally, none of our products, as well as their ingredients, have ever been and will never be tested on animals.

20) I have a veterinary clinic / Pet Shop / I am a Pet Groomer, and I want to become a partner of Top Dog.

If you want to become a member of the Top Dog family for healthy and happy pets, don’t hesitate to get in touch with us or fill in the necessary information in the partner registration form.